Symptom
A Service Order has been created with a zero value. This Service Order is not displayed in the Profit Detail by Contribution Margin Scheme report.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Cost and Revenue workcenter.
- Go to Reports.
- Go to View Lists.
- Navigate to Profit Detail by Contribution Margin Scheme.
- Enter the relevant parameters and press Go.
The report does not display any zero values for the Cost of Goods Sold report item.
Cause
Since the cost related for this service is zero, it is considered as free item and therefore not added to Cost of Goods Sold. The report picks the value based on this along with the service confirmation and customer invoice.
Resolution
- Check the service master that for Service XXXXX
- The cost is maintained as 0,00 in the Valuation tab.
Maintain a value greater than 0.00 in the Valuation tab and then process the service order again through Service Confirmation, followed by the Customer Invoice. Once these steps are completed, the report will display a value for the Cost of Goods Sold report item in the Profit Detail by Contribution Margin Scheme report.
Keywords
Service Order, Zero Value, Profit Detail by Contribution Margin Scheme, Report, Valuation, Service Confirmation, Customer Invoice, Cost of Goods Sold. , KBA , SRD-FIN-COR , Cost & Revenue , How To
SAP Knowledge Base Article - Public