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SAP Knowledge Base Article - PreviewSymptom
- CDT agents cannot log in to the SAP Contact Center system (formerly SAP BCM) through the newly set up Connection Server (COS).
- The following warning message is visible in the COS log: WRN> CosAuthentication: No Server available for Authentication.
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
agentserver , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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