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SAP Knowledge Base Article - PreviewSymptom
Occasionally, senders e-mail address(es) are invalid (incomplete) when arriving in SAP Contact Center (AKA BCM) CDT (Communication Desktop Terminal).
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
Truncated, e-mail address, bad e-mail, urlencoded, badaddress, , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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