Symptom
Crystal reports designer crashes with an error message: "Crystal Reports has stopped working"
When exported a Crystal report to PDF, XLS, DOC or any other formats, received an error message: "Crystal Reports has stopped working"
Environment
- SAP Crystal Reports 2011 SP04
- SAP Crystal Reports 2011 SP06
- Windows 7
Reproducing the Issue
- Create a blank Crystal report.
- Export the report to PDF or any other format.
- Click on OK button, the designer will crash with an error message: "Crystal Reports has stopped working".
Resolution
The issue is not reproducible on SAP Crystal Reports 2011 SP09
Keywords
CR, Crystal reports, Crashing, stopped working , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports 2011, feature pack 03