SAP Knowledge Base Article - Preview

2033643 - Error: "Crystal Reports has stopped working" when exporting a report to any format, from Crystal Reports

Symptom

  • Crystal Reports crash.
  • Error: "Crystal Reports has stopped working"
  • When exporting a report to any format, like: PDF, Excel, Word,... Crystal Reports crash, and display the error message: 
      
    "Crystal Reports has stopped working"


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Environment

  • SAP Crystal Reports 2011 - Support Pack 04
  • SAP Crystal Reports 2011 - Support Pack 06

Product

SAP Crystal Reports 2011

Keywords

CR, Crystal Reports, Crashing, stopped working , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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