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2033715 - Server Intelligence Agent has failed to initialize. The port number is likely in use.

Symptom

  • After an upgrade, the Central Management Server (CMS) would not start. However the Server Intelligence Agent (SIA) can be started in Central Configuration Manager (CCM)
  • In the SIA trace log (under the logging directory) and Windows Event Viewer, the following line is seen every time you start the SIA:
    Server Intelligence Agent has failed to initialize. The port number is likely in use. Please confirm that your Server Intelligence Agent port number is not in use by another program.


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.1, upgrade from SP2 to SP3
  • SAP BusinessObjects Business Intelligence, Edge edition (EDGE BI) 4.1, upgrade from SP3 to SP4
  • Windows Server 2008 R2 SP1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

cannot, start, initialize, boot, open, run, running, bi, 40, 41, 4.0, 4.1, bi4, error, problem, issue, unable, down , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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