SAP Knowledge Base Article - Public

2034297 - Publication delivers documents without file extensions

Symptom

  • Publication delivers documents with no file extensions

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.x)

Reproducing the Issue

  1. Create a Crystal or WebIntelligence (Webi) publication
  2. Configure the Destination to BI Inbox, Email, FTP Server and/or File System
  3. Configure the File Name to Use Specific Name
  4. Add a placeholder such as %SI_USERFULLNAME%
  5. Schedule the publication
  6. The publication runs to success but the resulting documents do not have the file extension (for example .pdf)

Cause

Resolution

  1. Select the "Add File Extenion" checkbox
  2. Ensure that .%EXT% is added to the Use Specific Name setting

See Also

2369625 - 'Add File Extension' option is missing for email schedule destination in SAP BusinessObjects BI Platform 4.2 SP3

Keywords

wrong files, custom, , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

Product

SAP BusinessObjects Dashboards 4.1