Symptom
- Publication delivers documents with no file extensions
Environment
- SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.x)
Reproducing the Issue
- Create a Crystal or WebIntelligence (Webi) publication
- Configure the Destination to BI Inbox, Email, FTP Server and/or File System
- Configure the File Name to Use Specific Name
- Add a placeholder such as %SI_USERFULLNAME%
- Schedule the publication
- The publication runs to success but the resulting documents do not have the file extension (for example .pdf)
Cause
- The File Extension placeholder is missing from the Use Specific Name setting in the Destination configuration
- note: This issue will not happen in BI 4.2 SP03, as the optoin "Add File Extension" has been removed:
- 2369625 - 'Add File Extension' option is missing for email schedule destination in SAP BusinessObjects BI Platform 4.2 SP3
- This option will be restored, however. Please see the SAP Note for details as to which patches will restore that functionality.
Resolution
- Select the "Add File Extenion" checkbox
- Ensure that .%EXT% is added to the Use Specific Name setting
See Also
Keywords
wrong files, custom, , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
Product
SAP BusinessObjects Dashboards 4.1