Symptom
Dashboards show blank when exported to PPT or PDF using Flash player 14.0.
Environment
- SAP Dashboards 4.0/4.1
- Xcelsius 2008
- Adobe Flash Player 14.0
Reproducing the Issue
- Update the Flash player to 14.0
- Create or open a sample Dashboards
- Export SWF to PPT or PDF format.
- Try opening the PDF/PPT, it shows blank.
Cause
This issue is caused by some change in the latest Adobe Flash Player
Resolution
This issue has been resolved by Adobe. Please install the Flash Player 15 and above.
Keywords
PPT, PDF, Blank Dashboards, Flash player , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem
Product
SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Xcelsius Enterprise 2008