SAP Knowledge Base Article - Public

2034310 - Dashboards issues with latest Adobe Flash Player 14.0


Dashboards show blank when exported to PPT or PDF using Flash player 14.0.


  • SAP Dashboards 4.0/4.1
  • Xcelsius 2008
  • Adobe Flash Player 14.0

Reproducing the Issue

  1. Update the Flash player to 14.0
  2. Create or open a sample Dashboards
  3. Export SWF to PPT or PDF format.
  4. Try opening the PDF/PPT, it shows blank.


This issue is caused by some change in the latest Adobe Flash Player


This issue has been resolved by Adobe. Please install the Flash Player 15 and above.


PPT, PDF, Blank Dashboards, Flash player , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem


SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Xcelsius Enterprise 2008