SAP Knowledge Base Article - Preview

2034380 - Criteria Set cannot restrict the survey determination in service request

Symptom

  • Criteria set field cannot be used  to refine survey determination for service request.
  • To restrict the survey determination in service requests to sales organizations, Criteria set cannot be used.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Customer Relationship Management - All Versions

Keywords

Survey determination, Service Request, Criteria set , KBA , CRM-BF-SVY , Survey Suite , Problem

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