SAP Knowledge Base Article - Preview

2035289 - Sales Manager 2.5 not enabling Location or mapping does not work - Agentry

Symptom

  • Sales Manager 2.5 map does not work
  • Current location does not get consistently set
  • Agentry iOS client always ask the user to turn on location settings
  • Users are continually having to turn on location services in the SAP Sales Manager App on the iPad to get mapping to work
  • The Agentry Client version used:  6.0.38.1 -(using SAP Sales Manager 2.5.3 Branded App) and Agentry Server version 6.0.32.0

salesmanager1.png
Picture 1: How to determine if there is no location setting enabled from SAP Sales Manager

salesmanager2.png
Picture 2: Error when Location Settings are not enabled

salesmanager3.png
Picture 3: How to determine if Location Settings are enabled in SAP Sales Manager

salesmanager4.png
Picture 4: How to enable Location Settings for Sales Manager and Agentry from iOS settings


Read more...

Environment

  • Agentry 6.0.38
  • SAP Sales Manager 2.5

Product

Agentry 6.0 ; SAP Sales Manager 2.5.0 integration with SAP CRM ; SAP Sales Manager 2.5.0 integration with SAP ERP

Keywords

KBA , MOB-SYC-SAP-SAL , Syclo SAP Sales Manager Application , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.