SAP Knowledge Base Article - Public

2035465 - SMD Agent in stand-alone mode logs error "java.io.IOException" and does not appear in Introscope Enterprise Manager

Symptom

After installing the Solution Manager Diagnostic Agent in stand-alone mode, the agent does not appear in CA APM Introscope Investigator

The SMD Agent application logs report the following error:

Caused by: java.io.IOException: /usr/sap/DAA/SMDA97/SMDAgent/applications.config/com.sap.smd.agent.application.wilyhost/_Default_Configuration.properties (Permission denied)
       at com.sap.smd.core.runtime.broker.application.core.application.ApplicationConfigStore.refreshProperties(ApplicationConfigStore.java:435)
       at com.sap.smd.core.runtime.broker.application.core.application.ApplicationConfigStore.getDefaultProperties(ApplicationConfigStore.java:382)
       at com.sap.smd.wily.hostagent.WilyHostService.init(WilyHostService.java:60)

Environment

  • SAP BusinessObjects BI Platform 4.x
  • Solution Manager Diagnostic Agent 7.3 (stand-alone mode)
  • Unix / Linux platforms

Cause

The problem is caused when the sidadm account (for example: daaadm) does not have permissions to the SMD Agent applications.config folder

Resolution

1.  Logon to unix/linux terminal as sidadm account (for example: daaadm)

2.  Browse to /usr/sap/DAA/SMDA97/SMDAgent

3.  Recursively grant permissions to daaadm user account and sapinst group to the applications.config folder.  For example:


  chmod -R ug+rwx /usr/sap/DAA/SMDA97/SMDAgent/applications.config/*

Where DAA is the system name and 97 is the instance number

4.  Restart the SMD Agent processes.  For example:

/usr/sap/DAA/SMDA97/exe/stopsap 
 
/usr/sap/DAA/SMDA97/exe/startsap

Keywords

host, agent, failed, metrics, missing, node, monitoring, c++, webi, wily , KBA , SV-SMG-DIA , Diagnostics , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

Product

SAP Business ByDesign all versions