SAP Knowledge Base Article - Preview

2037500 - Significant CPU utilization occurred on the W3WP process associated with the Enrollment Server when Enrolling iOS devices - Afaria

Symptom

  • When enrolling iOS devices, CPU usage spikes for W3WP process associated with the Enrollment Server which cause policy delivery failure.
  • When the option to sign payloads is selected, CPU utilization by W3WP process climbs to 100% when sending policies to iOS devices which cause intermittently policy delivery failure or device does not receive all assigned policies.
  • Enrollment server fails to respond to PutMDM request, causing timeout on iOS devices.
  • Intermittently policy delivery failure for iOS devices


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Environment

SAP Afaria 7 Service Pack 3

Product

SAP Afaria 7.0

Keywords

w3wp policy fail webclip enrollment servicepack service pack intermittently policy delivery failure , KBA , MOB-AFA , Afaria , Problem

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