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2037797 - ReX app users cannot logon or synchronize via SUP - [-10052] The script authenticate_parameters returned 3000 in SUP log

Symptom

  • Since yesterday our REX users cannot logon anymore.
  • Error (* in Sybase Unwired Platform (SUP) log file.
    • [-10052] The Script authenticate_parameters returned 3000
  • Also our network team reported this on the SUP server.
    • The  MobiLink-Server encountered an error and has cancelled the synchronization.
      .HTTP/1.1 204 No Content Server: MLServer

 

(* In German: [-10052] Das Skript authenticate_parameters gab 3000 zurück.


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Environment

  • SAP Sybase Unwired Platform 2.2.x
  • ReX App

Product

Sybase Unwired Platform 2.2

Keywords

KBA , MOB-SUP-RT , SUP Runtime , Problem

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