2038600 - While Selecting the Print Pro Forma Invoice From a Sales Order, the System is Selecting a Different Form Layout

When you select the Print Pro Forma Invoice from a Sales Order, the system is selecting a different form template.

SAP Business ByDesign

1. Go to the Sales Orders work center.
2. Go to the Sales Orders view.
3. Open the Sales order XYZ (XYZ represents the sales order number).
4. Select Print Pro Forma Invoice.
5. In the new window select Print Pro Forma Invoice button.
6. System showing a different Business Document like Down Payment Request /Customer Credit Memo

The rule for Pro Forma Invoice in Form Template Selection is not maintained and hence system picks the last default form for Customer Invoice.

1. Go to Application and User Management Work Center.
2. Go to Input and Output Management view and select Form Template Selection Sub view.
3. Select Customer Invoice from value help.
4. Select New and select Form template code as Customer Invoice.
5. Select Business Document as Pro Forma Invoice and select Save and Close.

KBA  2038600 - While Selecting the Print Pro Forma Invoice From a Sales Order, the System is Selecting a Different Form Layout

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SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions