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2039107 - Broadcast Does Not Send Out Emails

Symptom

A Broadcast is not being sent out to the e-mail recipients
- neither on the scheduled time
- sometimes not even when triggering the manual sending (via the Start Now button)

You may get an error message like:

User ABC (ABC represents the username) cannot start report XYZ (XYZ represents the name of the report).


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Environment

SAP Cloud for Customer

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

broadcast, locked user, start report, Last Broadcast tab blank, Broadcast not excecute , KBA , user inactive , user locked , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

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