SAP Knowledge Base Article - Preview

2039827 - DBTOOLS Upgrade from 10.1.633 to 10.3.7.740 gets a 1720 error

Symptom

  • DBTOOLS Upgrade from 10.1.633 to 10.3.7.740 gets a 1720 error
  • Message "There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your  support personnel or package vendor. Custom action PreUpgradeFileCopy script error -2146828212, Micro..."


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Environment

SAP Point-of-Sale 2.3

Product

SAP Point-of-Sale 2.2

Keywords

KBA , IS-R-TGM-POS , Transactionware GM-POS , Problem

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