SAP Knowledge Base Article - Preview

2040128 - Access Request Workflow is not getting triggered after system refresh

Symptom

When a new Access requested is created it is getting submitted without issues and also sends email to requestor, but the workflow does not get triggered to the next stage. 
Audit logs also does not show any next stage details, i.e. where is it pending, or what is the present stage.


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Environment

SAP GRC Access Control 10.0 / 10.1 / 12.0

Product

SAP Access Control 10.0 ; SAP Access Control 10.1 ; SAP Access Control 12.0

Keywords

KBA , nwbc , access management , access request , system refresh , grc 10.0 , grc 10.1 , upgrade , workflow not triggered , incomplete audit log , access request not working , rfc destination , event linkage , configure rfc destination , GRC-SAC-ARQ , Access Request , GRC-SAC-WF , Workflow , Problem

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