Symptom
You are trying to execute an automatic payment via bank transfer. You get the error message: "Bank details of payer/payee <payee ID (name)> do not exist."
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Payables work center.
- Go to the Automatic Payments view.
- Find the concerned payment proposal.
- Click Edit.
- Set the Payment Method as Bank Transfer, if not specified yet.
You get the error message: "Bank details of payer/payee <payee ID (name)> do not exist."
Cause
The payee bank account data is not valid at the Payment Date, hence the payment cannot take place and the error message is raised.
Resolution
In order to process the bank transfer you need to change the validity period of the bank account.
You can change the validity of the bank account as follows:
- Go to the Payables work center.
- Go to the Suppliers subview.
- Find the related supplier account and click Edit Financial Data.
- Go to the Bank Data subtab.
- Check the Valid From and the Valid To columns and adjust the validity period of the bank account details so that it is valid on the Payment date.
Alternatively, you can change the Payment Date so that it lies in the validity period of the bank account details.
Note that the Valid From column is hidden per default. It can be displayed through the Personalize menu, at the top of the screen.
The personalization is user specific, if you wish to display the column to all users, use the adaptation mode.
Keywords
payment porposal; Zahlungsvorschalg; Zahlungsdetails ermitteln , KBA , payment method details are not determine , SRD-FIN-ACP , Payables , How To