SAP Knowledge Base Article - Public

2040757 - Payment Method Drop Down Only Showing Credit Card In Customer Invoice


In the New Customer InvoicePayment Method dropdown list showing only Credit Card Option even though different Payment Methods like 'Bank Transfer', 'Check' has been  maintained in the Customer Master Data.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Customer Invoicing work center
  2. Click on New Manual Invoice under Common Task View
  3. Click on View All
  4. In the General tab go to Payment
  5. In the Payment Method drop down list you can see Credit Card option
  6. Here, you are expecting, the system should display Payment Methods like 'Bank Transfer', 'Check'.


SAP ByDesign supports only Credit Card option in the dropdown list under of Payment Method, while Processing/Creation of Customer Invoice.


This option has been provided so that  the details of Credit Card can be captured in the manual invoice. Even though you had maintained different Payment Methods like "Bank Transfer","Check" etc. in the Customer master data, system will not show these Payment Methods in the dropdown list of Payment Method.


KBA , SRD-CRM-INV , Customer Invoicing , AP-CI , Customer Invoice Processing , How To


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