SAP Knowledge Base Article - Public

2040757 - Payment Method Drop Down Only Shows Credit Card and Direct Debit In Customer Invoice

Symptom

In the New Customer Invoice, Payment Method dropdown list showing only Credit Card and Direct Debit Option even though different Payment Methods like 'Bank Transfer', 'Check' has been maintained in the account master data.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Customer Invoicing work center.
  2. Click on New Manual Invoice under Common Task View.
  3. Click on View All.
  4. In the General tab go to Payment section.
  5. In the Payment Method drop down list you can see Credit Card and Direct Debit option.
  6. Here, you are expecting, the system should display Payment Methods like 'Bank Transfer', 'Check'.

Cause

System supports only Credit Card and Direct Debit option as payment method while creating new customer manual invoice.

Resolution

This is the current system design.

See Also

2494505 - Payment Method not displaying in the Sales Orders
3105245 - Cannot Edit Payment Method for Customer Invoice

Keywords

payment method; manual invoice request; credit card; direct debit. , KBA , SRD-CRM-INV , Customer Invoicing , AP-CI , Customer Invoice Processing , How To

Product

SAP Business ByDesign all versions