SAP Knowledge Base Article - Preview

2041478 - Crystal report instances losing data

Symptom

  • Open Crystal Report instances older than ~20 days, reports show blank with no data in it.
  • The instances work correctly on the day the reports are scheduled.
  • The instances can be seen refreshing the data and sending queries to the DB.


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Environment

  • SAP BusinessObjects

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

no data, historical instances, CR , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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