SAP Knowledge Base Article - Preview

2041802 - How to gather vital information using SYBDIAG when opening a case - SAP ASE


  • Anyone opening a support case regarding SAP ASE (standalone, though this same command can be used for SAP Business Suite) to collect diagnostics for SAP Support.
  • SAP Support specifically asks for new diagnostics.
  • Proactively providing diagnostic information at case creation is an effective approach to expedite issue resolution.



SAP Adaptive Server Enterprise (ASE) all versions


SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0


diagnostics, sybmon , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , How To

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