2042136 - Payment In Status Void Changes To Status In Preparation After Executing The Next Payment Run

You  change the status of a  Payment from status In Preparation to status Void.
When you execute the next Payment Run the respective Payment is shown in status In Preparation again.
You expect this Payment to remain in status Void.

1. Open the Payables Work Center
2. Navigate to Automatic Payments
3. Select Payment XXX in status In Preparation
4. Click on button Void Proposal
5. The status of Payment XXX changes from In Preparation to Void

You execute the next Payment Run, Payment XXX is again in status In Preparation and not in status Void as you would expect it.

This is the standard system behaviour.

You have following options if you don't want to execute a Payment:

• Void the Payment as described above
• Postpone the Payment as follows:

1. Open Payables Work Center
2. Navigate to Automatic Payments
3. Select the respective Payment in status In Preparation
4. Click on button Actions - Postpone
5. The status of the Payment changes from In Preparation to Postponed

The difference between the functions Void and Postpone is, that with status Postponed the Payment can be changed back to In Preparation by clicking Actions - Reset Postpone while the status Void can only be changed back to In Preparation by executing a new Payment Run.

• You can block the Supplier/Customer for Payments as follows

1. Open Payables/Receivables Work Center
2. Navigate to Suppliers/Customers
3. Select the respective Supplier/Customer
4. Click on Button Edit - Financial Data
5. Maintain the Payment Block*

*Please note, this blocks the Supplier/Customer for all Payments. No Supplier Invoice/Customer Invoice will be released for Payment until the Payment Block will be removed. If you have a business partner who is Supplier as well as Customer both business partner roles will be blocked for payments.

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