SAP Knowledge Base Article - Public

2042136 - Payment in Void Status Changes Back to In Preparation After Payment Run

Symptom

A Payment that has been changed from In Preparation to Void is automatically changed back to In Preparation when the next Payment Run is executed.

The expected behavior is for the Payment to remain in Void status after the Payment Run.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate the Payables work center.
  2. Select the Automatic Payments view.
  3. Select the Payment 123 with status In Preparation (123 represents the Payment ID).
  4. Click Void Proposal.
  5. Verify that the Payment status changes from In Preparation to Void.
  6. Execute the next Payment Run.
  7. Open the Payment 123 and check its status.

Actual Result:
Payment 123 changes back to In Preparation after the Payment Run.

Expected Result:
Payment 123 should remain in Void status after the Payment Run.

Cause

This is the standard system behavior.

Resolution

If a Payment should not be executed, one of the following options can be used:
 
 
Option 1: Void the Payment

The Payment can be voided by following the steps described above.

Note: A Payment with status Void can only be changed back to In Preparation by executing a new Payment Run.

Option 2: Postpone the Payment

Instead of voiding the Payment, the Payment can be postponed:

  1. Open the Payables work center.
  2. Navigate to the Automatic Payments view.
  3. Select the relevant Payment with status In Preparation.
  4. Click Actions and select Postpone.
  5. Verify that the Payment status changes from In Preparation to Postponed.

A Payment with status Postponed can be changed back to In Preparation at any time by selecting Actions → Reset Postpone.

Option 3: Block the Supplier/Customer for Payments

If Payments to a specific Supplier or Customer should be prevented, a Payment Block can be maintained.
  1. Open the Payables or Receivables work center.
  2. Navigate to the Suppliers or Customers view.
  3. Select the relevant Supplier or Customer.
  4. Click Edit and select Financial Data.
  5. Maintain the Payment Block.

Important: The Payment Block applies to all Payments for the selected Supplier or Customer. No Supplier Invoice or Customer Invoice will be released for Payment while the Payment Block is active.

If a business partner has both Supplier and Customer roles, the Payment Block applies to both roles.

Keywords

Void, In preparation, Postpone, Payment run, Payment block, Proposal , KBA , SRD-CRM-INV , Customer Invoicing , How To

Product

SAP Business ByDesign all versions