Symptom
Data Services Server crashes at least a few times a day with APPCRASH error.
The problem occurs while one user is watching/monitoring a job and other running a report in Data Services. Designer terminates abruptly, but all is working fine. If Designer is re-launched again, then it continues to work again.
- Problem Event Name: APPCRASH
- Application Name: al_engine.exe
- Application Version: 14.0.1.142
- Application Timestamp: 4df400e7
- Fault Module Name: orageneric11.dll
- Fault Module Version: 11.2.0.1
- Fault Module Timestamp: 4bb1dd3d
- Exception Code: c0000005
- Exception Offset: 0000000000c4bf17
- OS Version: 6.1.7601.2.1.0.16.7
- Locale ID: 3082
- Additional Information 1: 11fd
- Additional Information 2: 11fdeb6efbca836a0a1ffa2a2fbd38ce
- Additional Information 3: f1f9
- Additional Information 4: f1f9146c8b5c65cf28b8798ddd024fbd
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Environment
- DS version = 14.0.1.142
- IPS = < 4.1
- O/S = Windows 2008 R2 Enterprise 64bits
Product
SAP Data Services 4.0
Keywords
KBA , EIM-DS-SVR , Administration/Server , Problem
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