2043164 - [PcdService.start] Start of PCD Service failed: Failed to create export root dir

• AS Java is not starting.
   
• When checking the defaultTrace files from startup the following exceptions can be found:

[PcdService.start] Start of PCD Service failed: Failed to create export root dir.
[EXCEPTION]
java.lang.IllegalArgumentException: Failed to create export root dir.
 at com.sapportals.portal.transport.app.TransportApplicationConfiguration.updateConfiguration(TransportApplicationConfiguration.java:258)
 at com.sap.tc.pcd.srv.PcdServiceConfigurationHandler.register(PcdServiceConfigurationHandler.java:145)
 at com.sapportals.portal.transport.app.TransportApplicationConfiguration.<init>(TransportApplicationConfiguration.java:238)
(...)

or

[PcdService.start] Start of PCD Service failed: Failed to create import root dir.
[EXCEPTION]
java.lang.IllegalArgumentException: Failed to create import root dir.
 at com.sapportals.portal.transport.app.TransportApplicationConfiguration.updateConfiguration(TransportApplicationConfiguration.java:276)
 at com.sap.tc.pcd.srv.PcdServiceConfigurationHandler.register(PcdServiceConfigurationHandler.java:145)
 at com.sapportals.portal.transport.app.TransportApplicationConfiguration.<init>(TransportApplicationConfiguration.java:238)
(...)

 

How to collect the defaultTrace files from startup:

1. Shut down your AS Java;
2. Remove all existing defaultTrace files (you may move them to a backup folder);
3. Start the AS Java;
4. Wait for startup to fail;
5. Collect all defaultTrace files created.

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com.sap.portal.pcd.Gl.Service, Services Start Processor, Engine, Startup, Portal, Unavaiable, Server, PCD, Service, failed, com.sap.tc.pcd.gl.srv, Pcd.TransportApplicationExportRootDir, Pcd.TransportApplicationImportRootDir, TransportApplicationExportRootDir, TransportApplicationImportRootDir, , KBA , BC-PIN-PCD , PCD Generic Layer Services , BC-JAS-COR , Enterprise Runtime, Core J2EE Framework , Problem