Symptom
- Intermittent issue on hanging during transmit
- Users changes during their shift (2nd, 3rd shift)
- Users logging repeatedly after an interval of time seems to hang - Communication (14)
- When the device hangs the Agentry Server shows no connection and the device does not show activity
- The IT team have traced events through the network and into the SAP instance and finds that SAP hits are expected
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Environment
- Agentry 6.0.22
- SAP Inventory Manager 3.2
Product
Agentry 6.0 ; SAP Inventory Manager 3.2.0
Keywords
KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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