2045063 - Dunning Run No Dunning Proposals As Payables Exceed Receivables

You execute a dunning run and expect that due to open items in the customer account dunning proposals are created.
Instead, no dunning proposals are created by the dunning run.

SAP Business ByDesign

1. Open the Receivables work center.
2. Go to the Periodic Tasks view.
3. Navigate to the Dunning Runs subview.
4. Choose an Active Dunning Run or create a new Dunning Run.
5. Click Schedule button.
6. Schedule the run and confirm with Save and Close.

After executing the run:

1. Open the Receivables work center.
2. Go to the Dunning view.
3. Search for Customer ID of Customer XXX (XXX means the Customer for which the Dunning Run has been executed):

No Dunning Proposals are shown.

Check the Application Log of the Dunning Run as follows:

1. Open the Receivables work center.
2. Go to the Periodic Tasks view.
3. Navigate to Dunning Runs subview.
4. Select the respective Dunning Run.
5. Open the Application Log under Execution Details by clicking on the Application Log ID.
6. Navigate to the Results tab.
7. The message Payables exceed receivables (company YYY, business partner XXX) is shown for Customer XXX (YYY stands for Company name).

The business logic of the dunning procedure is that the system compares the total amount of the payables with all due receivables for a business partner.
If the payables for the business partner exceed the receivables, no dunning proposal will be created.
Instead, the system shows the message 'Payables exceed receivables (company YYY, business partner XXX)'.

This is the expected system behavior.

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