SAP Knowledge Base Article - Public

2046118 - Not Able to Drag and Drop the Products to the Sales Quote From the Product Pane

Symptom

Not able to drag and drop the products to the sales quote from the Product Pane.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quotes view.
  3. Open Sales Quote XYZ.
  4. Navigate to Products tab.
  5. Select Products from the Panes.
  6. Drag and drop Product ABC from Products Pane to Sales Quote.

Sales Quote not selecting the product ABC.

Cause

Sales Quote XYZ is transferred to external system. Its not possible to add new Products once the sales quote is transferred to external system.

Resolution

This is a standard system behavior.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer core applications 1505 ; SAP Cloud for Customer core applications 1508 ; SAP Cloud for Customer core applications 1511 ; SAP Cloud for Customer core applications 1708 ; SAP Hybris Cloud for Customer add-ins 1708