Symptom
The Data Collector log is increasing in size with similar errors as below:
- ERR> Failed to update database destination [ContactLog]/[DC1-BCMRP-P01 - MRP_DSArea] : Database operation failed : Event = [NewContact],
- ERR> SQLExecute failed (/37000/[Microsoft][ODBC SQL Server Driver][SQL Server]Conversion failed when converting from a character string to uniqueidentifier.) : Connected = [true]
- ERR> Database = [], SQLState = [37000], errorCode = [8169] : Conversion failed when converting from a character string to uniqueidentifier.
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Environment
SAP Contact Center 7.0
Product
SAP Contact Center, on-premise edition 7.0
Keywords
QueueGUID, missing, Conversion failed, uniqueidentifier, ContactLog , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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