2046947 - How to Unlock or Change the Password for Technical Print User

You need to unlock the printing technical user, or need to change its password.

SAP Business ByDesign
Cloud Print Manager

To unlock the technical user, you can follow the below steps:

1. Go to the Application and User Management work center.
2. Click on the Support and Technical Users view.
3. Locate the required user (generally users will have prefix "PRT_") and select it.
4. Click on the Unlock User button.

To change the password for a print user, you can follow the below steps:

1. Go to the Application and User Management work center.
2. Enter the Print Queues sub view.
3. Search and select a print queue to which the required user is assigned.
4. Click on the Edit button.
5. Navigate to the Details tab.
6. Click on the Edit button to the right of the Assigned User field.

Here you will be able to change the user password, and it will be saved after clicking on the Ok button and saving the queue.

Note: When setting or changing the password for a print user, you need to follow this policy for Print User:

• Password must be more than 8 characters.
• The password must contain at least 2 letters (alphabets).
• The password must contain at least 1 uppercase characters (A-Z)
• The password must contain at least 1 digits (0-9).

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