Symptom
- When launching Web Intelligence (WebI) Rich Client from BI 4.0 Client Tools, getting the following error message:
com.sap.webi.client.toolkit.exception.WIException: ClusterFacadeImpl::openSession : unexpected exception
at com.sap.webi.client.toolkit.exception.WIExceptionFactory.create(WIExceptionFactory.java:18)
at com.sap.webi.client.toolkit.internal.WebIEngineRCImpl.processRequest
(WebIEngineRCImpl.java:66)
at com.sap.webi.client.toolkit.internal.usersession.UserSessionRCImpl.logon(UserSessionRCImpl.java:88)
at com.sap.webi.client.toolkit.SessionContext.logon (SessionContext.java:75)
at com.sap.webi.ui.context.managers.SessionsManager.loginAndGetSessionContext(SessionsManager.java:321)
...
... - Other Client Tools (Information Design Tool, Widgets, etc.) may work fine
Read more...
Environment
- Microsoft Windows Operating System
- SAP BusinessObjects Business Intelligence (BI) 4.0/4.1 Client Tools
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1
Keywords
bi, 4.0, 4.1, client tools, cr, designer, crystal, webi, rich client, 2-tier, 3-tier, bo, 40, 41, data services, install, repair, uninstall, error, issue, problem, exception, unable, cannot, can't, open, launch, start, run, view, initialize, crash, down, not working, WIException, ClusterFacadeImpl, openSession
, KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-RA-WBI , Web Intelligence , Problem
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