2048833 - You Received the following Error Message Deleting an Opportunity : "Opportunity with ID XYZ can't be deleted because of existing follow-up documents"

You Received the following Error Message deleting an Opportunity : Opportunity with ID XYZ can't be deleted because of existing follow-up documents

1. Go to Sales Work Center;
2. Go to the Opportunities view.
3. Select an opportunity
4. Click in the Button delete. 

Here you will see the error message  Opportunity with ID XYZ can't be deleted because of existing follow-up documents.

 

This is the expected behavior.  Deletion of opportunity is restricted and if there are follow-up documents e.g. any activity ,related opportunity , sales quote or ERP documents.

To proceed with the  deletion of the opportunity, you need to delete first  the related  follow-up documents and then the opportunity.

 

 

KBA , LOD-CRM-OPP , Opportunity Management , How To

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