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2049322 - PlatformSearch not working after BI4.1 SP04 upgrade

Symptom

  • After installing BI4.1 SP04, Platform Search is no longer working on BI Launch Pad.
  • Receiving the following error:

An error occurred while searching.: A java.lang.NoClassDefFoundError occurred;

original exception message com/businessobjects/datadiscovery/api/searchbroker/impl/SearchBrokerFactoryS ervice :

cannot initialize class because prior initialization attempt failed


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Environment

  • BI4.1 SP04
  • Windows 2008 R2 SP1
  • Tomcat 7.
  • Distributed environment:
    • Clustered environment.
    • Split Web tier.

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

Platform Search, java.lang.NoClassDefFound, BI4.1 SP04 , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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