SAP Knowledge Base Article - Public

2050083 - Bank Statement Postprocessing Status Remains In Process

Symptom

When you post the bank statement the Postprocessing status does not change to Required or Not Required. Instead it stays in status In Process.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Liquidity Management work center.
  2. Go to the Bank Statements view.
  3. Select All Bank Statements.
  4. Search for the bank statement.

Here you will notice that bank statement Postprocessing status is still In Process.

Cause

When the bank statement is posted, the system will try to create and post the allocations. Now this action is performed via background Job. This background job will try to search for the respective transactions in the system and match that transaction in the payment allocation. When the system usage is unusually high, at times background jobs to process the payment allocation can get stuck and hence the bank statement does not change the status to Required or Not Required as expected.

Resolution

  1. Go to the Liquidity Management work center.
  2. Go to the Bank Statements view.
  3. Select All Bank Statements.
  4. Search for the bank statement.
  5. Select the line.
  6. Click Restart Payment Allocation Processing button.

After Restarting the payment allocation processing, please wait for some time (15-30 Minutes) before checking the Postprocessing status. It is recommended to perform this action when system usage is minimal (ideally outside business hours) so that it gets completed successfully.

If the above action does not manage to update the Postprocessing status from In Process to either Required or Not Required, please proceed with Refresh Postprocessing Status option, by opening the respective bank statement, clicking View All --> You Can Also --> Refresh Postprocessing Status.

If even in this way the Postprocessing status does not get updated, please Report an incident to SAP Support.

See Also

KBA: 1619973 - Bank Statement Postprocessing Status

Help Document: Monitoring Payment Allocation Processing

Keywords

bank statement, postprocessing, in process; Refresh Postprocessing Status; Restart Payment Allocation Processing , KBA , nachbearbeitungsstatus in bearbeitung , AP-PAY-BS , Bank Statement , SRD-FIN-CLM , Cash and Liquity Managment , How To

Product

SAP Business ByDesign all versions