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2050700 - BI 4.1 Web Intelligence cache size increases continuously beyond the set value when Output Cache Directory is on network drive.

Symptom

  • Web Intelligence shared cache size is growing continuously beyond the set value if Output Cache Directory is placed on network share.
  • In case of standalone deployment, cache is not cleaned up if Output Cache Directory is not specified using local path.
  • While refreshing Web Intelligence reports following errors occur intermittently:
    -An internal error occurred while calling 'processDPCommandsEx' API. (Error: ERR_WIS_30270).
    -An internal error occurred while calling 'getSessionInfosEx' API. (Error: ERR_WIS_30270).


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1 SP 03
  • SAP BusinessObjects Business Intelligence Platform 4.1 SP 04

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

4.1, BI 4.1, 4.1 Cache, Cache increase, Maximum Document Cache size 4.1, getSessionInfosEx, processDPCommandsEx, 30270 , KBA , BI-RA-WBI , Web Intelligence , Bug Filed

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