SAP Knowledge Base Article - Preview

2050814 - Database Password stored on the SAP BI Server reset after updating the report in Crystal Reports

Symptom

  • Database password reset.
  • Keyword and Description for the report are erased.
  • When attempting to view a report that has been updated in SAP BI LaunchPad, it fails due to incorrect login credentials.
  • When updating a report in Crystal Reports designer, and saving it back to the SAP BusinessObjects Repository, the database password, keywords, and description are reset to blank.
  • How to avoid resetting the report database password, keywords and description after modifying a report in Crystal Reports and saving it back to the SAP BI Server?
     
      
  • Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
         
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

CR, Save, password reset , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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