SAP Knowledge Base Article - Public

2051061 - Tax Number is Missing in the Customer Invoice

Symptom

Tax Number is missing in the Customer Invoice although you have already maintained it in the account master data.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Choose the Invoice Documents view.
  3. Find relevant invoice document.
  4. Select the invoice and choose Edit button ->The Tax Number field is empty.

Cause

This is an expected system behavior.

Resolution

The Customer Invoice Document  contains Account which holds the Tax Number Type as citizenship card, according to the existing system behavior the tax number type other than RUC will not be flown to the Customer Invoice Document.

Keywords

Tax, Number, missing, Invoice, Document , KBA , LOD-CRM-ACT , Activities , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions