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SAP Knowledge Base Article - PublicSymptom
When checking for update to Crystal Reports when in Visual Studio IDE and editing a report an error is generated in the Flexnet Service:
The product version is not registered on the server. Contact the Administrator of your FLEXnet Connect account.
Environment
- Visual Studio 2010
- Visual Studio 2012
- Visual Studio 2013
- Visual Studio XXXX
Reproducing the Issue
Add a Crystal Report to your project and edit the Report
From the Crystal Report menu option you can check for updates.
Clicking on the Check for update... menu item generates a message box with the error noted.
Cause
As of Visual Studio 2010 Crystal Reports is no longer integrated into the VS installer.
Resolution
Crystal Reports Developer for Visual Studio is a separate download from this page:
http://scn.sap.com/docs/DOC-7824
Ignore the message and look for updates from the above link only.
Keywords
Crystal Reports Developer for Visual Studio, FlexNet, upgrade Crystal Reports, crforvs , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem
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