Symptom
During the upgrade process, the EXTRACTKRN_PRE phase terminates with the following error,
You can refer to the upgrade logs below for similar error:
Directory: <DIR_PUT>/SUM/abap/log
Name: SAPupConsole.log
======================
>> 2014/06/12 11:26:41 START OF PHASE PREP_INPUT/EXTRACTKRN_PRE
=========== Enter DVD Mount Points ===========
Enter mount points for the DVDs required for the procedure.
Enter at least the mount point containing Kernel DVD for OS WINDOWS_X86_64 and
Unicode
The requested data carrier is not mounted on any of the mount points you
entered.
Path Description
+ + +
1
2
3
4
5
6
01) X Dispose old mount points and rebuild scope
Enter a number/range/"all" to change selection or "ok" to end:
===============================================================
Directory: <DIR_PUT>/SUM/abap/log
Name: EXTRKRN.log
=================
1 ETQ201 Entering upgrade-phase "PREP_INPUT/EXTRACTKRN_PRE" ("20140612112641")
2 ETQ367 Connect variables are set for standard instance access
4 ETQ399 Environment variables:
4 ETQ399 dbs_ora_schema=SAPSR3
4 ETQ399 auth_shadow_upgrade=<null>
1 ETQ200 Executing actual phase 'PREP_INPUT/EXTRACTKRN_PRE'.
1 ETQ399 Phase arguments:
2 ETQ399 Arg[0] = 'SETSTATUS'
2 ETQ399 Extracting kernel for platform 'NTAMD64' to directory usr\SAP\<SID>\SUM\abap\exe'.
4 ETQ399 Starting dialog 'MountPoints' at 20140612112641.
4 ETQ399 Dialog finished at 20140612140726.
4 ETQ399 Starting dialog 'MountPoints' at 20140612140726.
4 ETQ399 Dialog finished at 20140612140824.
4 ETQ399 Starting dialog 'MountPoints' at 20140612140824.
4 ETQ399 Dialog finished at 20140612140828.
4 ETQ399 Starting dialog 'MountPoints' at 20140612140828.
Read more...
Environment
SAP SOLUTION MANAGER, SAP SOLUTION MANAGER 7.0 EHP 1
Product
Keywords
Mount Points, DVD, SOLMAN, Kernel DVD, WINDOWS_X86_64, SUM, EXTRACTKRN_PRE. , KBA , BC-UPG-PRP , Upgrade Preparation , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.