2054734 - In the Sales Order you Cannot Cancel the Open Invoice Schedule Item

You are not able to cancel the open Invoice Schedule item in Sales order.

SAP Business Bydesign

1. Go to Sales Orders work center.
2. Go to Sales Orders view.
3. Select any sales order and Edit.
4. Click in View All button.
5. Go to Pricing and Invoicing tab.
6. Click in Invoice Schedule tab.

Here you will see the items of the open invoice schedule view cannot be cancel. The button is greyed out.

The system is working as designed. The button cancel is Greyed out because schedule invoice requests have not been created for theses dates.

Since Invoice requests are not created for these dates, you cannot cancel these items. However If you don't want to invoice on these dates then you can simply remove these items using the action Remove following the steps below:

1. Go to Sales Orders work center.
2. Go to Sales orders view.
3. Select any sales order and Edit.
4. Click in View All button.
5. Go to Pricing and Invoicing tab.
6. Navigate to Invoice Schedule sub-tab.
7. Select the desired Invoice Schedule item line and click in Remove button.

The Invoice Schedule Item will be deleted.

 

Sales Order; Invoice Schedule; Open; Status; Remove; Cancel; Greyed Out , KBA , AP-SLO-SO , Sales Order , AP-CI-CI , Customer Invoice , How To

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1411