Symptom
Installation of the SAP Crystal Server 2013 Sp2 completes successfully, but immediately when trying to start SIA receiving "The system can not find the file specified" error.
Environment
- SAP Crystal Reports 2013
- Windows
Cause
This was caused by conflicting registry entries for the location of the SIA.EXE
Resolution
Originally SAP Crystal Server 2013 was installed on C: drive , but then was un-installed and installed on D: drive.
However, service entry for the SIA service with C: location remained from original install and that's where it was trying to start.
To resolve the issue we changed all references to C: drive location to sia.exe in the registry to D: drive locations, rebooted and SIA started correctly.
Keywords
KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem