SAP Knowledge Base Article - Preview

2055193 - SUM file access denied due to antivirus


While performing the upgrade or update using the Software Update Manager (SUM) and the SAPup throws the following errors :

Cannot append to 'DRIVE:\<SUM path>\abap\log\*.ECO': Access is denied
Cannot open 'DRIVE:\<SUM path>\abap\log\<file_name>': Access is denied
could not access file as supposed.



  • Windows OS
  • Software Upgrade Manager
  • MS SQLServer 


SAP NetWeaver Business Intelligence Accelerator 7.0


access, denied, virus, antivirus, could not access file as supposed, cannot, append , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-OP-NT , Windows , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.