SAP Knowledge Base Article - Preview

2055860 - Upgrade from SUP 2.2 SP05 to SMP 2.3 SP04 failed if Patch-10595 has been installed - SUP/SMP

Symptom

When trying to upgrade from Sybase Unwired Platform(SUP) 2.1.3, 2.2 SP04 or 2.2.5 to SAP Mobile Platform(SMP) 2.3 SP04 or 2.3 SP05 the installation fails at the end when trying to start the SAP Mobile Platform services with the error:
I. 2014-08-18 09:20:53. <Main> (JVM): Unrecognized VM option
'DumpGCStatisticForLongGCs'
E. 2014-08-18 09:20:53. <Main> [-10123] Unable to load the Java VM due
to an unknown error
E. 2014-08-18 09:20:53. <Main> [-10382] The MobiLink Server has failed to start
I. 2014-08-18 09:20:53. <Main> Shutdown completed


Read more...

Environment

  • Windows 2008R2
  • Sybase Unwired Platform(SUP) 2.1.3, 2.2 SP04, 2.2 SP05
  • Patch-10236(for 2.1.3), Patch-10566(for 2.2 SP04) or Patch-10595(for SUP 2.2 SP05) from SAP Note 1908963
  • SMP 2.3 SP04 or SMP 2.3 SP05 installer

Product

SAP Mobile Platform 2.3 ; Sybase Unwired Platform 2.2

Keywords

KBA , MOB-SUP-RT , SUP Runtime , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.