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2056202 - KBA: ECC logon language is not EN or DE - Document transfer to GTS fails

Symptom

  • If the user has logged on to ECC in for example Portuguese (language PT) documents do not transfer to GTS.
  • User is expecting a GTS pop-up in ECC when saving a GTS relevant document such as a Sales Order, Purchase Order or Delivery.
  • Document is saved but no pop-up is produced and there is no sign of the document in GTS.
  • Transfer to GTS has not taken place.


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Environment

  • Global Trade Services (GTS)
  • Global Trade Services / Logistics Services (SLL)
  • SAP Global Trade Services
  • SAP ERP
  • SAP S/4HANA

Product

SAP Global Trade Services 10.0 ; SAP Global Trade Services 10.1 ; SAP Global Trade Services 7.0 ; SAP Global Trade Services 7.1 ; SAP Global Trade Services 7.2 ; SAP Global Trade Services 8.0

Keywords

"Select one of the installed languages Nº mensagem SR000", Anmeldesprache, langue de connexion, idioma de acceso, Belegübernahme,1100, 901,900, E4H, GTS, logon language, SR000, document transfer, Select one of the installed languages , KBA , SLL-LEG-CON-DOC , Compliance: Document Processing , Problem

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