SAP Knowledge Base Article - Preview

2056227 - Data Collector: Fails to update ContactStatistics event

Symptom

  • Script results missing from the Online Reports.
  • DC error logs:
    ERR> SQLExecute failed (/22001/[Microsoft][ODBC SQL Server Driver]String data, right truncation) : Connected = [true] 00:00:53.740 (03892/TransactionHandler) ERR> Database = [], SQLState = [22001], errorCode = [0] : [Microsoft][ODBC SQL Server Driver]String data, right truncation


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Environment

SAP Contact Center 7.0 up to SP7

Product

SAP Contact Center, on-premise edition 7.0

Keywords

DataCollector, error, ERR>, right truncation, truncation, errorCode = [0], SQLState = [22001], ContactStatistics , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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