Symptom
Schedule condition STATUS_CHANGE of action SMIN_STD_MAIL_REPORTER "E-Mail to Reporter at Status Change" is missing after upgrading to SP10.
The schedule condition was previously:
(&CRM Service Request.User Status& [*] E0003++++++++
Or &CRM Service Request.User Status& [*] E0005++++++++)
and &STATUS_CHANGE& = X
But in SP10, it becomes:
&CRM Service Request.User Status&[*] E0003++++++++
Or &CRM Service Request.User Status&[*] E0005+++++++++
Read more...
Environment
SAP Solution Manager 7.1 SP10, SP11
Product
Keywords
solman, solution manager, STATUS_CHANGE , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview