Symptom
Schedule condition STATUS_CHANGE of action SMIN_STD_MAIL_REPORTER "E-Mail to Reporter at Status Change" is missing after upgrading to SP10.
The schedule condition was previously:
(&CRM Service Request.User Status& [*] E0003++++++++
Or &CRM Service Request.User Status& [*] E0005++++++++)
and &STATUS_CHANGE& = X
But in SP10, it becomes:
&CRM Service Request.User Status&[*] E0003++++++++
Or &CRM Service Request.User Status&[*] E0005+++++++++
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Environment
SAP Solution Manager 7.1 SP10, SP11
Product
Keywords
solman, solution manager, STATUS_CHANGE , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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