Symptom
- Symptom1
The installation of Diagnostics Agent finished successfully in SWPM. However the DAA service does not start (started with yellow in SAPMMC).
In <Drive>:\usr\sap\<DA SID>\SMDA<Instance number>\work\, no dev_smdagent is generated.
In dev_jstart, some warnings like below might be detected.
F [Thr 6032] *** CONFIG => Message Server client disabled. F [Thr 6032] *** CONFIG => Enqueue Server client disabled. F [Thr 6032] *** WARNING => SfCConfig::parseFile: cannot open file 'C:\usr\sap\DAA\SMDA97\j2ee\cluster\instance.properties' for input. [sfxxlib.hpp 3196] F [Thr 6032] *** WARNING => SfCInstanceManager::newState: unknown runMode ''. [sfxxinst.hpp 1218] F [Thr 6032] *** LOG => Starting run level 3. F [Thr 6032] *** WARNING => SfCInstConfig::getInstanceId: cannot identify instance ID. [sfxxcfg.hpp 218] |
In smd_installinfo.log, you find the following error message.
smd class version: : 7.20.9.0.20190613072304 ------- Prerequisites ---------- |
- Symptom2
When running the smdsetup command "managingconf", it will fail and throw the following exception:
Caused by: java.lang.ClassNotFoundException: iaik.utils.Base64Exception ! Error ! during diagnostics agent configuration generation. |
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Environment
- SAP Solution Manager 7.20
- Any version of Diagnostics Agent
Product
Keywords
smdsetup , managingconf, lib\iaik\iaik_jce.jar , lib\iaik_jce_export.jar , Exception in thread "main" java.lang.NoClassDefFoundError: iaik/utils/Base64Exception java.lang.NoClassDefFoundError: iaik/utils/Base64InputStream , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem
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