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2059472 - Crystal RAS fails to start on RedHat Linux


Following an install of the BusinessObjects server software on a Unix environment,  Crystal Report Application Server ( RAS ) fails to start.

  • In the install log you will see errors such as this: cannot open shared object file
  • The from KBA 1612745  fails with errors similar to below:
    "Error while loading shared libraries: cannot open shared object files: No such file or directory"




All supported Linux/Unix Platforms
SAP BusinessObjects XI31, BI4, BI4.1, 4.2.


SAP BusinessObjects Business Intelligence platform 4.0


KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-RA-CR-SRV , C++ Servers , Problem

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