Symptom
System raises dump silently on backend or when opening a Role and Instance on transaction LPD_CUST:
Short text | Internally required memory is not available |
Program | CL_IXML=======================CP |
Include | BCCIIXML_LCLI |
Row | 1,671 |
Module type | (METHOD) |
Module Name | IF_IXML_PARSER~PARSE |
Error analysis | An internal function tries to request memory. This memory could not be allocated by the operating system. |
You can see in the performance trace that the system reads the tables DOKIL, DOKHL, and DOKTL intensively. Other symptoms include:
- Transaction LPD_CUST hangs.
- Shopping cart (SRM) opening is slow after upgrade.
- GRC opening is slow after upgrade.
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Environment
- SAP NetWeaver release independent
In case there is a slow performance on SRM Shopping Cart:
- SAP Supplier Relationship Management (SRM) 7.0 and higher
- SAP enhancement package for SAP Supplier Relationship Management
Product
Keywords
EBP, CL_APB_LAUNCHPAD, CORRECT_TEXTTABLES, TSV_TNEW_PAGE_ALLOC_FAILED, MEM_ALLOC_FAILED, APB_LPD_CORRECT_TEXTTABLES, CHECK_VERSN_AND_USE_OF_TABLES; Poor performance when opening shopping cart; Category Resource Shortage; stuck; hanging; hung; freeze; froze; , KBA , BC-MUS-LP , ABAP Report Launchpad based Navigation , SRM-EBP-TEC-PFM , Performance , GRC-SAC-ARA , Access Risk Analysis , Problem
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