Symptom
- Following an upgrade, or a fresh installation and deployment of EIS (Enterprise Inventory and Service-level Optimization), accessing the EIS login page
in Netweaver (i.e. http://server_name:50100/SmartOps) may return the following error: "HTTP 500 Server Error". - Upon examination of the Netweaver default trace log, you will see the following errors:
- Caused by: com.smartops.exceptions.SmartOpsRuntimeException: Initialization failed: Enviroment not set correctly.
- at com.smartops.util.Config.initializeSmartOpsHome(Config.java:477)
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Environment
Any version of EIS (including EIO and MIPO) with Netweaver as the application server.
Product
SAP Enterprise Inventory and Service-Level Optimization all versions
Keywords
SmartOps, EIS, EIO, smartops.home, MIPO, jvm, parameter , KBA , SCM-EIS , SAP Enterprise Inventory and Service-Level Optimization , Problem
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