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2060524 - Open Hub ACCESS_VIOLATION error in Data Services 4.1

Symptom

  • Data Services Batch Job with an Open Hub Destination as a source may crash.
  • Sometimes this error is displayed: BIW-230310: Open Hub Source <Dataflow DF_SEG_> failed for an unknown reason.
  • In errorlog:
                                                         System Exception <ACCESS_VIOLATION> occurred. Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data
                                                         Services\log\BODI_MINI20150226151255_3868.DMP> and <C:\ProgramData\SAP BusinessObjects\Data
                                                         Services\log\BODI_FULL20150226151255_3868.DMP>
                                                         Process dump is written to <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_MINI20150226151255_3868.DMP> and
                                                         <C:\ProgramData\SAP BusinessObjects\Data Services\log\BODI_FULL20150226151255_3868.DMP>
                                                         Call stack:
                                                         0x00000000E8D49FE8, RfcDestroyMetadataQueryResult()+144264 byte(s)
                                                         0x00000000E8D4A6E6, RfcDestroyMetadataQueryResult()+146054 byte(s)
                                                         0x00000000E8D43DBC, RfcDestroyMetadataQueryResult()+119132 byte(s)
                                                         0x00000000E8D43E84, RfcDestroyMetadataQueryResult()+119332 byte(s)
                                                         0x00000000E8D41F65, RfcDestroyMetadataQueryResult()+111365 byte(s)
                                                         0x00000000E8D42444, RfcDestroyMetadataQueryResult()+112612 byte(s)
                                                         0x00000000E8D06636, RfcDestroyFunction()+0278 byte(s)
                                                         0x0000000080F1D971, CRfcFunction::~CRfcFunction()+0097 byte(s),
                                                         d:\ds_41_rel\src\dataservices\dataintegrator\codeline\code\src\crfc\crfcfunc.cpp, line 0147
                                                         0x0000000080F04F6E, CRfcClientFunc::`scalar deleting destructor'()+0030 byte(s)
                                                         0x0000000080AF9650, R3OHSDReader::fetchPacket()+0400 byte(s),
                                                         d:\ds_41_rel\src\dataservices\dataintegrator\codeline\code\src\r3datastore\r3ohsd.cpp, line 0540+0011 byte(s)
                                                         0x0000000080C78F79, RdrSAPOHSD::getnext()+0873 byte(s),
                                                         d:\ds_41_rel\src\dataservices\dataintegrator\codeline\code\src\reader\rdrohsd.cpp, line 0854
                                                         0x0000000080190FCA, XTran_desc::execute()+0442 byte(s),
                                                         d:\ds_41_rel\src\dataservices\dataintegrator\codeline\code\src\core\xtran.cpp, line 0678
                                                         0x0000000080F2FFA9, Rww_thread::main()+0249 byte(s),
                                                         d:\ds_41_rel\src\dataservices\dataintegrator\codeline\code\src\rww\rww.cpp, line 0451
                                                         0x0000000000A2438E, RWThreadFunctionImp::run()+0126 byte(s)
                                                         0x0000000000A0C184, RWRunnableImp::exec()+0372 byte(s)
                                                         0x0000000000A24643, RWThreadImp::exec()+0051 byte(s)
                                                         0x0000000000A25F59, RWThreadImp::_setTimeSliceQuantum()+0169 byte(s)
                                                         0x0000000074B437D7, endthreadex()+0071 byte(s)
                                                         0x0000000074B43894, endthreadex()+0260 byte(s)
                                                         0x0000000076D759ED, BaseThreadInitThunk()+0013 byte(s)
                                                         0x0000000076FAC541, RtlUserThreadStart()+0033 byte(s)
                                                         Registers:
                                                         RAX=0000000000000000  RBX=0000000009C8DE70  RCX=0000000009C8DE70  RDX=0000000000000000  RSI=0000000009C8E8B0
                                                         RDI=0000000009BD1D00  RBP=0000000009C8DE70  RSP=000000000BA4E510  RIP=00000000E8D49FE8  FLG=0000000000010246
                                                         R8=00000000E8ED3278   R9=0000000000000000  R10=0000000000000002  R11=000000000BA4E580  R12=0000000000000000
                                                         R13=0000000009BD1CE0  R14=00000000098CBEA8  R15=0000000000252F0D
                                                         Exception code: C0000005 ACCESS_VIOLATION
                                                         Fault address:  000007FEE8D49FE8 01:0000000000048FE8 I:\SAPBusinessObjects\Data Services\bin\SAPNWRFC.DLL
                                                         ==========================================================
                                                         Collect the following and send to Customer Support:
                                                         1. Log files(error_*, monitor_*, trace_*) associated with this failed job.
                                                         2. Exported ATL file of this failed job.
                                                         3. DDL statements of tables referenced in this failed job.
                                                         4. Data to populate the tables referenced in the failed job. If not possible, get the last few rows (or sample of them) when
                                                         the job failed.
                                                         5. Core dump, if any, generated from this failed job.
                                                         ==========================================================

 


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Environment

Data Services 4.1 SP3 and earlier

Product

SAP Data Services 4.1

Keywords

BODS, BW, OPENHUB, INFOPACKAGE , KBA , EIM-DS-SAP , SAP Interfaces , Bug Filed

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