SAP Knowledge Base Article - Preview

2061769 - How To Post Dunning Fees

Symptom

The customer pays a customer invoice and the dunning fee in accordance with the dunning letter received.
The invoice amount is AA.AA (AA.AA is the amount), the customer pays amount AA.AA + BB.BB (BB.BB is the dunning fee).

If you check the Customer Account Monitor you only find amount AA.AA.
How can the amount BB.BB be posted though no open item exists for it?


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

 dunning, Mahnung , KBA , SRD-FIN-ACR , Receivables , How To

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