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SAP Knowledge Base Article - PreviewSymptom
The customer pays a customer invoice and the dunning fee in accordance with the dunning letter received.
The invoice amount is AA.AA (AA.AA is the amount), the customer pays amount AA.AA + BB.BB (BB.BB is the dunning fee).
If you check the Customer Account Monitor you only find amount AA.AA.
How can the amount BB.BB be posted though no open item exists for it?
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
dunning, Mahnung , KBA , SRD-FIN-ACR , Receivables , How To
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